Privacy policy

Privacy Policy

This Privacy Policy describes how Doner Industries, Inc. d/b/a Doner Medical ("Doner Medical," "we," "us") collects, uses, and shares personal information when you visit or make a purchase from this store. Our store is hosted on Shopify.

Information we collect

  • Information you provide: name, email, phone, billing and shipping addresses, and order details when you purchase, create an account, or contact us.
  • Payment information: processed by our payment processors. We do not store full card numbers.
  • Device and usage information: IP address, browser type, pages viewed, and similar data collected automatically through cookies and similar technologies.

How we use information

We use personal information to process and ship orders, communicate with you about your order, provide customer support, prevent fraud, improve our store, comply with legal obligations, and—where you have opted in—send marketing emails. You can unsubscribe from marketing at any time.

How we share information

We share information only as needed to run our business: with Shopify and our payment processors, shipping carriers (UPS, USPS, FedEx), and other service providers acting on our behalf; when required by law; or in connection with a business transfer. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect site functionality.

Health information

We do not ask for medical history or diagnoses. Please do not send us health information that is not needed to fulfill your order.

Data retention and security

We keep order information as long as needed for our records and legal obligations and use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to opt out of certain uses. To make a request, email us; we will verify and respond as required by applicable law.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The updated version will be posted on this page.

Contact

Doner Industries, Inc. d/b/a Doner Medical, 600 S 1st St STE B02, Rogers, AR 72756 · (479) 802-9953 · info@donermedical.com